SUSTAINABLE SOUL

At Castilla Termal we implement a sustainable plan in all of our hotels, which provides the opportunity to live, grow and progress, guaranteeing a better future.

SUSTAINABLE DNA

As a company, we are very proud of our commitment to sustainability.

Environmental responsibility

Castilla Termal Hotels has made a firm commitment to sustainability in all areas of the business, including economics, the environment and social responsibility.

 RESPONSIBLE SUSTAINABILITY DECLARATION

Control system

Our hotels have an advanced internal system through which we can monitor and control all environmental indicators. Thanks to this system, we can verify compliance with all objectives and identify opportunities for improvement.

Environmental protection

We guarantee complete environmental protection. Our priority is to monitor all guidelines to achieve our targets through previously researched directives. Protection requires a permanent and responsible commitment from all of us.

Measurements and statistics

Information is power. From the amount in litres of water that fills our swimming pools to the consumption rate per guest per night. Everything is recorded and then analysed, thus optimising energy and water consumption.n.

Environmental regulations

We comply with current legislation. You can be sure that our hotels adhere to all environmental regulations and laws at all times. For a green future!

Expanding this commitment

We promote training, spreading awareness and participation in our environmental commitment to both our team and external staff who work with us and our customers. To succeed in our commitment as a team in a coordinated way.

ROAD MAP

2004
Castilla Termal Olmedo

Our first hotel, Castilla Termal Olmedo, was established and with it, the 4 Castilla Termal pillars: Heritage, Thermal Waters, Rural Areas and Sustainability. 


CARBON DIOXIDE EMISSIONS
KgCO2/m2/year

2005
Water management

Castilla Termal Hotels becomes the pioneer hotel chain in terms of responsible management of water resources in its establishments.

2010
Castilla Termal Burgo de Osma

Castilla Termal Burgo de Osma is opened, which is based in an iconic 16th Century building, the former University of Santa Catalina, and maintains its original plateresque facade and Renaissance courtyard.


CARBON DIOXIDE EMISSIONS
KgCO2/m2/year

2010
Local employment

The vast majority of our teams are from surrounding areas and we have local accommodation for those who are not. We prioritise working with our local producers and artisans and work closely with them in every part of the business.

2012
Castilla Termal Solares

Castilla Termal Solares, located in a large forest of ancient trees, opens its doors after undergoing restoration, which preserved the splendour of the iconic Belle Époque building.


CARBON DIOXIDE EMISSIONS
KgCO2/m2/year

2013
First biomass power plant

The first biomass boiler in the Castilla Termal Olmedo chain is installed, a fundamental pillar for heat production using the renewable resources provided by the environment.

2015
Energy self-sufficiency

Energy self-sufficiency systems are implemented in all of the chain’s hotels, reducing CO2 emissions by 75%.

2015
Castilla Termal Monasterio de Valbuena

The first 100% sustainable hotel is established, Castilla Termal Monasterio de Valbuena, in the Milla de Oro (Golden Mile) in Ribera del Duero. It supplies itself with energy through the use of renewable energies and its own heat production.


CARBON DIOXIDE EMISSIONS
KgCO2/m2/year

2016
Water recycling

A smart swimming pool water recycling system is implemented at Castilla Termal Monasterio de Valbuena. This water is used in the hotel’s cisterns and for irrigation.

2016
- Recording carbon footprint

The consumption rates required to enrol in the Ministry of Agriculture and Fisheries, Food and the Environment’s Carbon footprint registry are met in all of the chain’s hotels, thus earning the “Calculation seal” (sello “Calcula”).

2017
Measurements and analysis

Measurement and analysis systems are installed in all of the hotels, with integrated electrical analysers in the switchboards of the installations, gathering data to diagnose faults and consumption deviations at each hotel.

2018
Plastic disposal

The quantity of plastic thrown away on a daily basis means that a re-evaluation of the consumption model is required. Therefore, Castilla Termal Hotels removes all single-use plastics from its establishments.

2018
Smart lighting

A smart lighting system is installed at Castilla Termal Burgo de Osma. This manages the hotel’s lighting output, with areas and schedules depending on the amount of natural light.

2019
Reduced heat consumption

The domestic hot water installation is replaced with instant production at Castilla Termal Olmedo, cutting heat consumption by reducing unnecessary water accumulation.

2020
Green electricity

We start purchasing green energy, electricity that comes from 100% renewable energies and is considered carbon-free; therefore, zero CO2 is produced.

2022
Events Centre

At Castilla Termal Monasterio de Valbuena, a sustainable Events Centre is built. It is a building with a green roof and an advanced rainwater recycling system, which allows for improved heat insulation and water savings.

2022
Solar panels

The installation of photovoltaic solar panels will lead to a 67-tonne reduction in CO2 at Castilla Termal Olmedo and 40-tonne reduction in CO2 at Castilla Termal Monasterio de Valbuena.

2023
Biomass boilers

To achieve carbon footprint neutrality, Castilla Termal Solares installs a biomass plant, covering practically 100% of the building's thermal needs.

2023
"Calculo" Seal

The commitments acquired in terms of sustainability enable the company to obtain the "Calculo" Seal from the Carbon Footprint Register of the Ministry for Ecological Transition and the Demographic Challenge.

2023
2024
"Reduzco" Seal

The commitments acquired in terms of sustainability will enable the company to obtain the "Reduzco" Seal from the Carbon Footprint Register of the Ministry for Ecological Transition and the Demographic Challenge.

2030
0 Carbon footprint

The annual reduction of the carbon footprint in all our establishments through energy saving actions will allow us to reach a zero carbon footprint by 2030.

2030
Sustainable Development Goals

The actions carried out across all Castilla Termal hotels will help us plan a road map with which we can meet the requirements in the Global Pact on Sustainable Development Goals, established by the United Nations.

HERITAGE REHABILITATION

At Castilla Termal, we are devoted to sustainability throughout the property; our hotel resides in the most beautiful historical building and we have respected the original architecture and are dedicated to preserving it.
1128 Present
Castilla termal
Olmedo
SIGNIFICANT ACTIONS
SIGNIFICANT ACTIONS
Sustainable energies
Biomass boilers
Saving water
Natural filtering

The Mudejar Convent of Sancti Spiritus was founded in the first half of the 12th century by the Infanta Dª Sancha de Castilla. Various historical texts mention 1128 as the year it was founded, making it the first female cloistered convent of the Order of Saint Bernard in Spain.

1143 Present
Castilla termal
Monasterio de Valbuena
SIGNIFICANT ACTIONS
SIGNIFICANT ACTIONS
Green energies
Water recycling
Organic vegetable garden
Green roof

The Santa María de Valbuena monastery was founded on 15 February 1143 by Estefanía de Armengol, daughter of the Count of Urgel and niece of the Count of Ansúrez. Located in the heart of Ribera del Duero, the 12th century Cistercian monastery is currently the best preserved in Europe.

1550 Present
Castilla termal
Burgo de Osma
SIGNIFICANT ACTIONS
SIGNIFICANT ACTIONS
Smart lighting
Reusing water
Modulating boilers
Sustainable mobility

Castilla Termal Burgo de Osma is built over the Renaissance University of Santa Catalina, founded in the 16th century by bishop Pedro Álvarez de Acosta. The hotel layout has been adjusted to this magnificent square building, respecting its original design, structured around the beautiful Renaissance Courtyard.

1753 Present
Castilla termal
Solares
SIGNIFICANT ACTIONS
SIGNIFICANT ACTIONS
Saving water
Geothermal
Heat recovery
Organic vegetable garden

The first news regarding the existence of a spa in Solares dates back to 1753. In 1827, the first Bath House was built over the natural spring and a year later, it was declared of public utility. At the end of the 19th century and the beginning of the 20th century, Solares became the first spa resort in Cantabria.

1750 Present
Castilla termal
Brihuega

The Bourbon monarchy's interest in promoting industry and trade in Spain led to the Royal Factory becoming one of the branches of the network of Royal Manufactories in the country on 1 April 1750.

Actions

We are fully committed to sustainability in terms of economics, social responsibility and the environment. Therefore, we implement actions to help achieve a better future on a daily basis.

We adhere to the Global Pact on Sustainable Development Goals, established by the United Nations. We have planned a roadmap to work towards peace, prosperity and a healthy planet, with our sights set on the target of the 2030 Agenda.

1
NO POVERTY
1
NO POVERTY
a. Corporate Social Responsibility Strategy.
b. Collaboration with the INTRAS foundation (non-for-profit organisation).
c. First “Friendly Hotel” Chain of UNICEF in Castilla and León.
2
ZERO HUNGER
2
ZERO HUNGER
a. Sustainable agriculture to guarantee healthy, nutritious and sufficient food.
b. Food safety protection.
c. Organic vegetable gardens that supply our restaurants.
d. We work with fruit and vegetable products from local farmers and distributors.
e. Good practices to prevent food waste with a circular process.
3
GOOD HEALTH AND WELL-BEING
3
GOOD HEALTH AND WELL-BEING
a. Natural treatments intended to improve well-being.
b. We contribute to healing injuries, aches and pains.
c. We have the best team of professionals for a comprehensive wellness package.
d. The mineral-medicinal waters in our Tantum spaces alleviate different conditions and ailments.
5. Our line of natural cosmetics is made sustainably.
4
QUALITY EDUCATION
4
QUALITY EDUCATION
a. We promote learning and access to culture.
b. Castilla Termal Monasterio de Valbuena is home to the renowned Foundation, Edades del Hombre, which from its workshop on-site promotes, restores, and takes care of ancient sacred art. Guests can catch a glimpse of this incredible ‘repair shop’ to
c. Unique spaces are created in which you can enjoy reading or having conversations that involve learning.
d. We encourage training among our employees.
e. We maintain partnerships and agreements with different vocational training centres.
5
GENDER EQUALITY
5
GENDER EQUALITY
a. We have implemented gender equality policies.
b. We guarantee equality, equity and flexibility for our employees.
c. 60% of our leadership positions are held by women.
d. We work towards personal and family balance, reducing the pay gap and employing women in the areas of leadership, management and organisation.
6
CLEAN WATER AND SANITATION
6
CLEAN WATER AND SANITATION
a. We save 17 million litres of water per year.
b. We analyse and control the quality and quantity of water that we use.
c. We calculate the water footprint and implement efficiency programmes.
d. We use action plans to eliminate water pollution.
e. We capture, recycle and re-use water, prioritising the protection of ecosystems.
7
AFFORDABLE AND CLEAN ENERGY
7
AFFORDABLE AND CLEAN ENERGY
a. Use of renewable energies, such as biomass and geothermal energies; and installation of solar panels.
b. Installation of artificial intelligence systems for energy control.
c. Implementation of measurement systems to detect, control and correct energy anomalies.
d. Use of energy-efficient devices.
8
DECENT WORK AND ECONOMIC GROWTH
8
DECENT WORK AND ECONOMIC GROWTH
a. Introduction of equality measures, hiring people from the local area and providing training.
b. Selecting suppliers committed to sustainability and the destination’s environment.
c. Awareness-raising campaigns among teams.
d. Digitalisation of functions to optimise workflows.
e. Mental health and nutritional services for employees.
9
INDUSTRY, INNOVATION AND INFRASTRUCTURE
9
INDUSTRY, INNOVATION AND INFRASTRUCTURE
a. Adaptive reuse of historical buildings, consuming less energy, using less materials and generating less waste.
b. Investment in digital transformation and innovative technology tools.
c. Installation of green roofs that provide thermal insulation, as natural grass is planted.
10
REDUCED INEQUALITIES
10
REDUCED INEQUALITIES
a. We are “Friendly Hotels” of UNICEF, a project that helps children from around the world who have been affected by climate change.
b. Development, control and continuous updating of equality plans.
c. Implementation of professional development plans.
d. Collaboration with organisations that employ people at risk of social exclusion.
11
SUSTAINABLE CITIES AND COMMUNITIES
11
SUSTAINABLE CITIES AND COMMUNITIES
a. We preserve cultural, historical and artistic heritage in the places and environments in which we work.
b. We have a positive impact on human communities in which we work.
c. We promote sustainable infrastructures and processes.
12
RESPONSIBLE CONSUMPTION AND PRODUCTION
12
RESPONSIBLE CONSUMPTION AND PRODUCTION
a. We use resources efficiently.
b. We use recyclable or biodegradable materials.
c. We use renewable energies and optimise water consumption.
13
CLIMATE ACTION
13
CLIMATE ACTION
a. Collaboration with local suppliers, promoting proximity policies.
b. Removal of single-use plastics, reducing the carbon footprint.
c. Implementation of renewable energies.
d. Circular economy with cork recycling and re-use of pomace from our Converso Wine.
e. Responsible water management.
f. Agreements with companies to separate recycle and re-use waste.
14
LIFE BELOW WATER
14
LIFE BELOW WATER
a. Elimination of single-use plastics and paper, reducing marine pollutants.
b. Agreements with local providers who avoid destructive fishing practices.
c. Promotion of knowledge and responsible leisure activities in the natural environment.
15
LIFE ON LAND
15
LIFE ON LAND
a. We have our own organic vegetable gardens that provide food for our kitchens.
b. We recycle and re-use water resources.
c. We participate in caring for the green spaces surrounding our hotels.
16
PEACE, JUSTICE AND STRONG INSTITUTIONS
16
PEACE, JUSTICE AND STRONG INSTITUTIONS
1. We are “Friendly Hotels” of UNICEF, an initiative that promotes water resource equality for children.
b. Development, promotion and raising awareness on equality and social inclusion plans.
17
PARTNERSHIPS FOR THE GOALS
17
PARTNERSHIPS FOR THE GOALS
a. We have established partnerships in the public sector, civil societies, universities and other companies in order to carry out our projects.
b. We are part of the Hotel Alliance, collaborating on joint ventures.
c. Our general objectives are in alignment with the Global Agenda.
Heritage rehabilitation

All of our hotels are based in iconic, historical buildings, which are of great cultural relevance to the surrounding area. They are adaptively re-used, reducing energy consumption, materials and waste.

This leads to the preservation of cultural legacy, an instrument for peace, social cohesion and understanding.

Say goodbye to single-use plastics

The quantity of plastic thrown away on a daily basis means that a re-evaluation of the consumption model is required.

We have said goodbye to single-use plastics in all of our hotels. Now we have more eco-friendly alternatives that respect the environment. Among other measures, in our rooms, we have re-fillable dispensers with natural cosmetics, bamboo toothbrushes and hairbrushes.

We reduce energy consumption

Thanks to a detailed study, we have managed to reduce electricity consumption in our hotels without inconveniencing our guests.

We support and prioritise the use of clean energies, such as geothermal and biomass energy, in addition to using energy-efficient devices, LED lighting and much more.

Digitalisation and innovation

Numerous innovative technology tools have been implemented in the name of sustainability, guided by the pillars of digitalisation and energy efficiency. Additionally, smart lighting systems have been implemented which adjust to the lighting needs at different times of the day, space occupancy or changes in outdoor light.

Digital control guarantees efficient consumption and energy optimisation.

We promote local employment

We support human value in the surrounding areas of all of our hotels and facilities.

98% of our teams are from surrounding areas and we have local accommodation for those who are not. Therefore, we are helping to stabilise population levels in rural areas. We give weight and importance to local producers and artisans, and we greatly reduce carbon footprints by making our employees’ commutes shorter.

Cosmetics line

We have created our own line of cosmetics, ensuring that all of the products are kind to our customers as well as the planet. Made naturally, free from parabens, silicones and dyes. Additionally, they come in recycled and recyclable plastic packaging.

Our products are triple-certified as Bio, Organic and Vegan, ACENE. This seal guarantees that our cosmetics are made with natural, ‘toxin-free’ ingredients and is proof of our effective progress towards sustainable development.

Selective waste management

We separate and recycle all of the waste generated at our hotels. In order to do this, we are supported by both public and private companies. Additionally, we have built compost plants in which we recycle all of our organic waste, which is then used as a fertiliser in our vineyards and organic vegetable gardens. We also work with suppliers on innovation and developing new packaging and sustainable measures.

Gardens and local food

We promote local produce at each of our hotels. Our menus are designed with consideration for how we can always use the area’s best produce.

Additionally, we have implemented an initiative through which our kitchens are supplied with products that we planted in the organic vegetable garden, located within the hotels’ facilities. A project which allows our guests to taste healthy, good-quality cooking.

Clean mobility

We support new, zero-emission forms of mobility. We have electric vehicle charging points at our hotels. Our hotels also have space to store and repair bikes. If you ask us, we’ll show you the best routes, and if you don’t have a bike, we can rent them to you. 

 MORE INFORMATION

Feel as if you’re at home

We want you to feel as if you’re at home in our hotels, that you experience the local culture during your stay. Therefore, we always like to encourage, advertise and promote local activities among our customers. 

Conservation of the 'Castellana Negra' Hen

In collaboration with the 'Amigos de la Gallina Castellana Negra' association, we have joined in the protection of this species with a poultry yard in Castilla Termal Monasterio de Valbuena which can accommodate around fifty of these birds. It is the oldest Spanish breed and is in danger of extinction because it lays fewer eggs than a normal hen, although they are of excellent quality.

Termalin Rabbit

All children staying at the hotels receive a very special gift: our Termalín rabbit. 


A pet made from ecological and sustainable materials that, in collaboration with the INTRAS Foundation, contributes to generating employment opportunities for people with disabilities due to mental illness.

AMUCC Project

We support women heads of households in the Cauca region of Colombia through the AMUCC project of the Supracafé company. Thanks to their collaboration, in 1999 the Association of Women Coffee Growers of Cauca was created and since then these women have been producing certified organic coffee, with a fair trade seal and of the highest quality. This coffee is sold in all our establishments.

RESPONSIBLE WATER MANAGEMENT

We manage water resources responsibly and we analyse how to improve on a daily basis.

Water is our distinguishing characteristic. This is what make our experiences so valuable, and what sets us apart. We work with it every day; therefore, we’re working hard to find ways to save it. The result? An annual saving of more than 17 million litres, with which you could fill the Santiago Bernabéu stadium 18 times. Water is the source of life and at Castilla Termal, we don’t want to waste it.

By regulation, we replace 3% of the water in our swimming pools every day. The chain’s greywater recycling system collects, treats, filters and supplies water for the establishment’s toilet system and for irrigating the hotel’s green areas.

In this way, we make the most of water resources, generating a saving of up to 80% in comparison with similar facilities who do not have this system.

Devices have been installed via individual meters for each area to measure and control efficient use. Additionally, they allow potential water leaks to be repaired efficiently.

Energy-efficient systems have been installed in hotel facilities, such as: Water regulators in showers that save 50% of water. Mixer taps with flow limiters. Filters on taps that allow 41% savings. Buttons with half-load function, which save on 50% of consumption.

The green areas of the hotels are managed in a water-efficient way. Therefore, drip irrigation and rain sensors are used so as not to waste water, the vineyard and green areas are irrigated with treated water from the Riaza canal at Castilla Termal Monasterio de Valbuena, the company’s own water supply is used to irrigate green areas in Castilla Termal Olmedo and we promote planting native species that don’t require much more water than that provided by local conditions.

Green roofs have been installed which, in addition to maintaining excellent thermal insulation, collect rainwater and irrigation water for reuse in the irrigation systems.

The natural springs of Fuencaliente at Castilla Termal Solares and of Santa Catalina at Castilla Termal Burgo de Osma supply 100% of their establishments, with no leaks and no waste. In this way, water consumption from the public water supply is avoided.

The salinity in the Sancti Spiritus natural spring at Castilla Termal Olmedo produces natural compounds through saline electrolysis that disinfect the water in the swimming pool, allowing us to avoid chemical products.

Protocols have been established for the purchase and use of efficient and sustainable cleaning products that don’t pollute the water.

A protocol for saving water has been established in the towel and linen washing policy. Additionally, guests can be involved in this initiative by offering them the choice to not have these items replaced every day.

At Castilla Termal Monasterio de Valbuena, a tank has been installed that collects up to 40.000 litres of rainwater through a system of gutters that is used to irrigate green areas.

CIRCULAR ECONOMY

Our Converso Wine is made with grapes from the Castilla Termal Monasterio de Valbuena vineyard. Additionally, the pomace from Monastery grapes is used to make body scrubs and the thermal waters from the Sancti Spiritus Natural Spring are used as the basis for our natural cosmetics.

Sustainability certificates