Cookies policy

What are cookies?

This website uses cookies and/or similar technologies that store and retrieve information when you browse. In general, these technologies may serve a range of different purposes, such as recognising you as a user, obtaining information about your browsing habits, or customising the way in which content is displayed. The specific purposes for which we use these technologies are described below.

For what purposes does this website use cookies?

This website uses cookies for a series of purposes, including:

• Technical (necessary): these are essential for the correct functioning of the website, such as session management, browsing language or security. They do not require user consent.
• Preferences: these allow the website to remember user options and settings, such as the customer service chatbot language or browsing personalisation preferences.
• Analytics (statistics): these are either processed by us or by third parties. They allow us to quantify the number of users and carry out the measurement and statistical analysis of users' use of the service offered. Your browsing on our website is analysed in order to improve the range of products and services that we offer.
• Advertising (marketing): these are either processed by us or by third parties. They allow us to analyse your online browsing habits in order to show personalised advertising related to your browsing profile.

Who uses the cookies on this website?

The identification of cookie users, the type of cookies used and other details are indicated below:

• Google Analytics / Google Ads (analytics and advertising) — Privacy Policy
• Google Tag Manager (tag management) — Privacy Policy
• Meta / Facebook (advertising) — Cookie Policy
• Hotjar (behaviour analytics) — Privacy Policy
• Quicktext (customer service chatbot) — Privacy Policy
• TravelClick (booking engine) — Privacy Policy
• TikTok (advertising) — Privacy Policy
• Microsoft Bing (advertising) — Privacy Policy
• Twitter / X (advertising) — Privacy Policy
• tcgms.net (email marketing) — Email campaign management service

Note: 'First-party' cookies are used only by the owner of this website and 'Third-party' cookies are also used by the service provider. You can find out about transfers to third countries that, where appropriate, may be carried out by the third parties identified in this cookie policy by consulting their corresponding policies (see the links provided in the list above).

How do I disable or delete these cookies?

You can choose to allow or block cookies, or delete your browsing data (including cookies) from your chosen browser. To do so, please consult the options and instructions provided by your browser. Please note that if you accept third-party cookies, you must delete them through your browser settings. Below, you will find links explaining how to manage cookies for the most common browsers:

• Firefox: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
• Chrome: https://support.google.com/chrome/answer/95647?hl=en
• Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies
• Safari: https://support.apple.com/en-us/guide/safari/sfri11471/mac
• Opera: https://help.opera.com/en/latest/web-preferences/#cookies
• Other browsers: consult the documentation for the browser you have installed.

Google Analytics opt-out browser add-on

If you wish to reject Google Analytics analytical cookies in all browsers, to avoid having your information sent to Google Analytics, you can download an add-on for this purpose from the following link: https://tools.google.com/dlpage/gaoptout.

Exercising your rights

You can find out more and exercise your rights regarding data protection by consulting this website's privacy policy.

Cookie declaration

Below is the updated declaration of all cookies used on this website, automatically generated by our consent manager (Cookiebot):