Quality

Our quality policy is based on the satisfaction of our customers, in order to achieve this we put in place: 

• Evaluation the satisfaction and analyse the quality expectations of our customers
• Offer services according to specifications and requirements.
• Provide economic and financial evaluation results of assets
• Promote the quality management of all our staff, at all levels and in all processes of the company
• Take a proactive approach to eliminate the cause of non-conformities
• Drive a leadership committed to quality, to ensure the future of the company and its development
• Apply excellent model management as a basis for the “Q” in quality tourism on a permanent basis
• Sustain continuous improvement as a priority in the quality of management, interpreting the expectations of our customers, transforming the specifications of our services where appropriate
• Establish a level of collaboration and compromise with all of our providers and contractors in the field of quality
• Administrating human resources in a framework of continuous improvement, which permanently permits and obtains a greater efficiency in management
• Annually fixed quality objectives within business management