Quality
Our quality policy is based on the satisfaction of our customers, in order to achieve this we put in place:
- Evaluation the satisfaction and analyse the quality expectations of our customers
- Offer services according to specifications and requirements.
- Provide economic and financial evaluation results of assets
- Promote the quality management of all our staff, at all levels and in all processes of the company
- Take a proactive approach to eliminate the cause of non-conformities
- Drive a leadership committed to quality, to ensure the future of the company and its development
- Apply excellent model management as a basis for the “Q” in quality tourism on a permanent basis
- Sustain continuous improvement as a priority in the quality of management, interpreting the expectations of our customers, transforming the specifications of our services where appropriate
- Establish a level of collaboration and compromise with all of our providers and contractors in the field of quality
- Administrating human resources in a framework of continuous improvement, which permanently permits and obtains a greater efficiency in management
- Annually fixed quality objectives within business management