Quality

Our Quality policy is based on the satisfaction of our customers, to achieve this we are committed to:

• Evaluating the satisfaction and analysing the quality expectations of our customers.
• Offering services in accordance with the specifications and requirements established.
• Providing economic and financial results that enhance the value of our assets.
•  Promote quality management to all personnel, at all levels and in all processes of the Company.
• Assume a proactive attitude to prevent the causes that may give rise to non-conformities.
• To promote a management committed to quality, in order to ensure the future of the company and its development.
• To apply the model for business management excellence used as a basis for the "Q for Tourism Quality" certification and its permanence.
• To support continuous improvement as a priority of quality management, interpreting the expectations of our clients, so that, if appropriate, we can convert them into specifications of our services.
• Establish a degree of collaboration and commitment with all our suppliers and contractors in the field of quality.
• To manage human resources within the framework of a process of continuous improvement that allows, permanently, to obtain a greater efficiency in the management.
• To set annual quality objectives as part of the business management objectives.